Find internet service and providers in Tennessee
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Overview of internet satisfaction and availability in Tennessee
Spectrum, Xfinity, Xtreme Powered by Mediacom, and WOW! Internet offers cable internet in Tennessee, but you may see just two in any given area with speeds reaching up to 1,000–1,200Mbps. If you want faster speeds, AT&T and Earthlink offer identical fiber internet plans at 5,000Mbps, followed by Google Fiber in select areas with 2,000Mbps. Other internet options in Tennessee include fiber internet from Vyve Broadband and Brightspeed, satellite internet from HughesNet and Viasat, and wireless 5G Home Internet supplied by T-Mobile.
Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Tennessee.
That ranks Tennessee 13th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Tennessee
3.8/5 average customer satisfaction rating
13th
national ranking for customer satisfaction
$77.04 average price per payment for internet, per household
90.1% of the time, advertised speeds meet household needs
3.8/5 average customer service rating of internet services
3.9/5 average reliability rating of services state-wide
Population:
7,001,803 people
2.48 average people per household
$55,726 average income per household
42 average age per household
53% of population employed
3% lower than national average
Ranked 44th nationally
1% higher than national average
Ranked 25th nationally
13% higher than national average
Ranked 36th nationally
3% lower than national average
Ranked 41st nationally
Fastest internet providers in Tennessee
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Google Fiber Webpass | 250.17 Mbps | 193.72 Mbps | 38.08% | View Plans for Google Fiber Webpass |
| Vyve Broadband | 212.06 Mbps | 24.17 Mbps | 51.54% | View Plans for Vyve Broadband |
| Google Fiber | 211.52 Mbps | 158.4 Mbps | 58.92% | |
| Cumberland Connect | 197.61 Mbps | 180.89 Mbps | 99% | View Plans for Cumberland Connect |
| Ben Lomand Connect | 193 Mbps | 217.63 Mbps | 87.05% | View Plans for Ben Lomand Connect |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 245.93 Mbps | 77.38% | 99.02% | See all providers |
| Cable | 1029.43 Mbps | 89.67% | 85.13% | See all providers |
| DSL | 191.75 Mbps | 61.8% | 73.76% | See all providers |
| Fiber | 2709.57 Mbps | 75.19% | 78.37% | See all providers |
| Fixed Wireless | 43.97 Mbps | 22.86% | 75.89% | See all providers |
| LTE Home | 99 Mbps | 16.84% | 99% | See all providers |
| Satellite | 99.2 Mbps | 91.64% | 100% | See all providers |
Best cities for internet in Tennessee
Cities in Tennessee with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Paris | 272.33 Mbps | 24.15 Mbps | 95% | Spectrum |
| Henderson | 207.41 Mbps | 160.59 Mbps | 59% | AT&T |
| White House | 202.24 Mbps | 129.05 Mbps | 82% | Twin Lakes Telephone Cooperative Corporation |
| Portland | 190.37 Mbps | 88.23 Mbps | 92% | AT&T |
| Oak Ridge | 187.78 Mbps | 28.37 Mbps | 45% | XFINITY |
| Gallatin | 186.48 Mbps | 109.93 Mbps | 96% | AT&T |
| Smyrna | 186.41 Mbps | 120.47 Mbps | 77% | United Communications |
Paris is the best city in Tennessee for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Henderson and White House also earn top rankings, according to our data.
The most connected cities in Tennessee
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Memphis | 694,407 | 100% | 100% | 100% |
| Nashville | 459,738 | 100% | 100% | 100% |
| Knoxville | 391,360 | 100% | 100% | 100% |
| Chattanooga | 210,667 | 100% | 100% | 100% |
| Lynchburg, Moore County | 6,540 | 100% | 100% | 100% |
| Murfreesboro | 192,542 | 100% | 100% | 100% |
| Johnson City | 96,017 | 100% | 100% | 100% |
| Alcoa | 7,745 | 100% | 100% | 100% |
Memphis is the most internet-connected city in Tennessee. Memphis makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Memphis's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Nashville and Knoxville also make it to the top of our list.
Top cities in Tennessee
Memphis
Population: 694,407
Median income: $45,750
125.48 Mbps
avg. download speed
51.32 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Nashville
Population: 459,738
Median income: $67,008
139.58 Mbps
avg. download speed
68.76 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Knoxville
Population: 391,360
Median income: $56,256
163.47 Mbps
avg. download speed
73.87 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
Tennessee FAQs
What is a good internet speed?
A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.
What are the best internet providers in Tennessee?
Earthlink is our top-rated national internet provider in overall customer satisfaction according to our latest survey, beating Spectrum, AT&T, Xfinity, and Mediacom. However, Xfinity takes the top spot in speed satisfaction even though it doesn’t offer multi-gig fiber speeds.
On a regional level, Google Fiber takes the top spot in overall customer satisfaction, followed by T-Mobile and WOW! Internet. Google Fiber leads in speed satisfaction, too, so grab it if you want fast fiber speeds.
What are the fastest internet providers in Tennessee?
For now, AT&T and Earthlink have the fastest speeds in Tennessee with 5,000Mbps (5Gbps) fiber internet. If you can get it, Google Fiber is your second-best bet for speed, with fiber speeds maxing out at 2Gbps—or 8Gbps when it becomes available in your area. Xfinity and WOW! Internet are the fastest cable internet providers in the state, with speeds of up to 1.2Gbps.