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Find internet service and providers in District of Columbia

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Overview of internet satisfaction and availability in District of Columbia

Xfinity and Verizon are your two primary wired internet suppliers in Washington, DC. Xfinity has cable internet speeds of up to 2,000Mbps, while Verizon’s fiber goes a little higher at 2,300Mbps. Astound Broadband (RCN) is another cable and fiber internet provider in the area, with speeds topping out at 1,500Mbps and 2,000Mbps, respectively. T-Mobile’s fixed wireless internet doesn’t go multi-gig, but it’s your best option over satellite internet if you’re not happy with the wired internet services in your area.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in District of Columbia.

That ranks District of Columbia 4th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in District of Columbia

 3.9/5 average customer satisfaction rating
 4th national ranking for customer satisfaction

$118.19 average price per payment for internet, per household

94.2% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

Population:
718,355 people

1.83 average people per household

$41,490 average income per household

24 average age per household

31% of population employed

40

53% lower than national average

Ranked 51st nationally

89

19% higher than national average

Ranked 6th nationally

89%

11% higher than national average

Ranked 40th nationally

38%

52% lower than national average

Ranked 51st nationally

Average download speed
141.3 Mbps

5.57% higher than national average
Ranks 15th nationally

Average upload speed
58.4 Mbps

12.78% lower than national average
Ranks 24th nationally
Compare your speed to the District of Columbia average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in District of Columbia

Provider Avg download speed Avg upload speed Availability Order online
Astound Broadband 169.19 Mbps 20.77 Mbps 53.78%
Verizon Home Internet 165.77 Mbps 125.13 Mbps 98.68%
XFINITY 152.55 Mbps 21.44 Mbps 95.8% View Plans for Xfinity
Starry Internet 134.31 Mbps 73.91 Mbps 58.1% View Plans for Starry Internet
89% of people in District of Columbia have access to 100Mbps or faster broadband, ranking 39th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 270.96 Mbps 82.7% 99.47% See all providers
Cable 1200 Mbps 83.33% 84.43% See all providers
DSL 15 Mbps 82.61% 100% See all providers
Fiber 1614.58 Mbps 83.21% 83.38% See all providers
Fixed Wireless 229.42 Mbps 67.61% 65.65% See all providers
LTE Home 99 Mbps 41.99% 99% See all providers
Satellite 62.77 Mbps 83.72% 100% See all providers

Best cities for internet in District of Columbia

Cities in District of Columbia with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Washington 120.23 Mbps 63.21 Mbps 76% Cogent Communication

Washington is the best city in District of Columbia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider.

The most connected cities in District of Columbia

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Washington 692,476 100% 99% 100%

Washington is the most internet-connected city in District of Columbia. Washington makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Washington's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state.

Top cities in District of Columbia

Washington

Population: 692,476

Median income: $98,755

120.23 Mbps
avg. download speed

63.21 Mbps
avg. upload speed

99.88% have access to high speed internet

98.93% have access to fiber internet

99.88% have access to 3 or more providers

Fastest ISP
Cogent Communication

Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

District of Columbia FAQs

What is a good internet speed?

A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.

What are the best internet providers in Washington, DC?

The subscribers have spoken, and T-Mobile has the best overall customer satisfaction based on our latest survey. It ranks highest in three out of five categories and only succumbs to Xfinity and Verizon in speed and reliability satisfaction, respectively. You simply can’t go wrong with either of these three internet providers.

Astound Broadband is a decent pick if you can get it, but it ranks poorly in price satisfaction, and for good reason. Depending on the plan, Astound’s prices skyrocket at the start of your third year—up to $120 more per month. It doesn’t enforce a contract, so you can switch to another provider before then.

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