Find internet service and providers in Hawaii

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Overview of internet satisfaction and availability in Hawaii

Internet providers received an average satisfaction rating of 3.5 out of 5 stars from customers in Hawaii.

That ranks Hawaii 50th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Hawaii

3.5/5 average customer satisfaction rating

50th national ranking for customer satisfaction

$63.18 average price per payment for internet, per household

87% of the time, advertised speeds meet household needs

3.5/5 average customer service rating of internet services

3.5/5 average reliability rating of services state-wide

Population:
1,401,709 people

2.96 average people per household

$77,622 average income per household

41 average age per household

55% of population employed

Households with a computer 0%

2% lower than national average

Ranked 38th nationally

Population with access to fiber internet 85%

5% higher than national average

Ranked 17th nationally

Population with access to 3 or more internet providers 98%

98%

19% higher than national average

Ranked 19th nationally

Households with a broadband internet subscription 80%

80%

1% higher than national average

Ranked 31st nationally

Average download speed
108.5 Mbps

18.93% lower than national average
Ranks 38th nationally

Average upload speed
28.9 Mbps

56.87% lower than national average
Ranks 47th nationally

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Fastest internet providers in Hawaii

Provider	Avg download speed	Avg upload speed	Availability	Order online
Spectrum	122.04 Mbps	12.98 Mbps	92.27%	View Plans for Spectrum
Hawaiian Telcom	76.58 Mbps	85.67 Mbps	48.32%	View Plans for Hawaiian Telcom
CenturyLink	26.69 Mbps	31.92 Mbps	85.64%	Zip code View Plans for CenturyLink

98% of people in Hawaii have access to 100Mbps or faster broadband, ranking 18th nationally.

Internet by tech type

Internet tech type	Avg download speed	% of people with access	% availability	Learn more
5G Home	245.32 Mbps	97.68%	99.01%	See all providers
Cable	993.81 Mbps	96.67%	99.81%	See all providers
DSL	132 Mbps	40.06%	78.67%	See all providers
Fiber	806.29 Mbps	78.13%	39.77%	See all providers
Fixed Wireless	10 Mbps	0.44%	90.92%	See all providers
LTE Home	99 Mbps	48.28%	99%	See all providers
Satellite	100 Mbps	0.71%	100%	See all providers

Best cities for internet in Hawaii

Cities in Hawaii with the fastest internet

City	Avg download speed	Avg upload speed	Fiber availability	Fastest provider
Waianae	122.1 Mbps	45.38 Mbps	24%	Spectrum
Kailua	121.96 Mbps	32.42 Mbps	22%	Spectrum
Kahului	116.84 Mbps	19.66 Mbps	15%	Spectrum
Lahaina	116.33 Mbps	15.97 Mbps	11%	Spectrum
Waipahu	114.33 Mbps	33.65 Mbps	65%	Spectrum
Pearl City	111.39 Mbps	22.11 Mbps	56%	Spectrum
Kapolei	106.5 Mbps	27.62 Mbps	40%	Spectrum
Kihei	104.98 Mbps	16.84 Mbps	15%	Spectrum

Waianae is the best city in Hawaii for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Kailua and Kahului also earn top rankings, according to our data.

The most connected cities in Hawaii

City	Population	Percent with access to high speed internet	Percent with access to fiber internet	Percent with access to 3+ providers
Honolulu	415,180	100%	75%	100%
Kailua	51,511	100%	96%	100%
Kaneohe Station	9,694	100%	100%	100%
Waipahu	73,579	100%	100%	100%
Halawa	14,023	100%	100%	100%

Honolulu is the most internet-connected city in Hawaii. Honolulu makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Honolulu's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Kailua and Kaneohe Station also make it to the top of our list.

Top cities in Hawaii

Honolulu

Population: 415,180

Median income: $83,946

89.12 Mbps
avg. download speed

26.29 Mbps
avg. upload speed

100% have access to high speed internet

75.42% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP